2024 Program

Accessible and Inclusive Tourism Conference 2024 Program

We are continuously updating the program as speakers are confirmed. Attendees are encouraged to continue to check the event website, as the program and timing may change. More speaker additions coming soon.

8:00 AM – 9:00 AM 

Registration, Networking and Breakfast Canapes

Welcome to Country

Murrundindi, Wurundjeri Ngurungaeta

Minister's Address

Official Welcome

Felicia Mariani, Chief Executive Officer, Victoria Tourism Industry Council

Yasmine Gray, Founder, GetAboutAble

Gemma Axford, General Manager, GetAboutAble

Inclusive Employment

Facilitated by: Austrade Visitor Economy

Sponsor Address

City of Melbourne

Melbourne Accessibility Showcase

Facilitated by: Felicia Mariani, Chief Executive Officer, Victoria Tourism Industry Council


Alexandra Rolton, Strategic Sales and Key Account Manager, Brady Hotels and Apartments

Rohan Astley, Head of Advocacy, Impact and Reputation, Melbourne Convention and Exhibition Centre

Asher Nowlan, Diversity and Inclusion Lead, Melbourne Cricket Club

Communicating Accessibility

Metro Trains

Inclusive Marketing

Sally Scott, General Manager, The Tweed Tourism Company

Amanda Mace, Vice President, Australasia, GrackleDocs

Tourism Insights and Data

Jamie Griego, Director of Account Management for Australia, Expedia

12:10 PM – 1:10 PM

Lunch and Networking

Sponsor Address

Melbourne Convention and Exhibition Centre

Pathway to Accessibility

Frances Riggs, Access and Inclusion Consultancy Manager, GetAboutAble

Co-designing Accessible and Inclusive Experiences

Facilitated by: Giovanna Lever, Managing Director, Sparrowly Group


Bern Walker, Beach Access Project Officer, Accessible Beaches

Tara MacLeod, Executive Director Operations & Finance, Adelaide Fringe Festival

James (Buck) McFarlane, Founder & Managing Director, Cocky Guides Australia

Inclusive Tourism

Bede Fennell, Executive General Manager, Corporate Affairs, Government & Industry, Tourism Australia

Accessible and Inclusive Tourism: A Global Perspective

Presented by: Martin Heng

Q&A Facilitated by: Jessica Keen, National Manager – Industry Development & Capability, Australian Tourism Export Council

3:05 PM – 3:35 pm 

Afternoon Tea

Your Questions Answered

For this panel, we’ve gathered travellers with a variety of accessibility requirements.

Facilitated by Chiara Scotellaro, Access and Inclusion Consultancy Officer, GetAboutAble

Martin Heng

Carl Emmerson

Cocky Guides

Yasmine Gray

➡️ Submit your questions for this session via our Google Form

Excellence in Accessible Events

Travellers Aid

Accessible Innovations

How Are You Going To Start?

Gemma Axford, General Manager, GetAboutAble

5:30 PM – 6:30 PM 

Networking, Drinks and Canapes